“To maintain order in your bureaucratic life, you more or less have to stay home; go away for any length of time and you’re always likely to run foul of some agency or another.” – Michel Houellebecq, Submission One of … Continue reading
Groupama
French for “Customer Service”
“It’s not my problem” — accompanied by a shrug, said by almost every French person ever to a customer in need of help. The quote above is a caricature, surely, but my French friends will admit it’s pretty close to … Continue reading