Unlike Stephen’s article on French customer service, my experiences have not been nearly as rosy. It’s interesting that one or two specific events can stick out in our minds as indicative of an entire system. There are enough tales and … Continue reading
customer service
Administrative Adventures in France
“To maintain order in your bureaucratic life, you more or less have to stay home; go away for any length of time and you’re always likely to run foul of some agency or another.” – Michel Houellebecq, Submission One of … Continue reading
French for “Customer Service”
“It’s not my problem” — accompanied by a shrug, said by almost every French person ever to a customer in need of help. The quote above is a caricature, surely, but my French friends will admit it’s pretty close to … Continue reading